“We currently do not offer dedicated school transportation services, but stay tuned—exciting updates are coming soon!”

Uzruc partners directly with school to manage student transportation, including getting kids safely to and from school, providing visibility to parents, and planning for routing and scheduling, all in an end-to-end solution. School use Uzruc for daily operations, to track and plan vehicle rides, and to analyze performance and service data. Kids and families use the Uzruc app to see when the vehicles are coming, and parents use the Uzruc app to see that their kids arrived safely.

We would love to provide transportation to additional school. Please encourage your schools to get in touch here.

No. Currently we only serves in Dubai.

For Parents:

1. Set Clear Expectations: Teach your child to be polite, follow instructions, and respect the driver and vehicle.
2. Provide Accurate Information: Share correct pick-up and drop-off details and any special instructions with the driver.
3. Utilize App Features: Use the app to monitor rides in real-time and communicate with the driver when needed.
4. Review Safety Features: Familiarize your child with app features like emergency buttons, live tracking, and pre-ride details.

For Children:

1. Be Respectful: Treat the driver and vehicle with care and politeness. Avoid any disruptive behavior.
2. Follow Safety Rules: Always wear seat belts, avoid distracting the driver, and stay seated during the ride.
3. Communicate Effectively: Speak up if you feel unsafe or uncomfortable, and use the app or contact your parent for assistance.
4. Remember the Secret Code: Share the secret word with the driver before boarding, ensuring you’re in the right vehicle.

Uzruc has flexible plans, so there is a fixed cost for monthly school transportation and a per-ride cost for on-demand service.

For monthly school transportation

It depends on the area in which you reside. But, we can guarantee that the price will be competitive and affordable.

Uzruc monitors all rides and checks in on any driver that appears to be running late. You’ll receive a text or notification if the driver is estimated to be more than 15 minutes late.

Yes. Once your child has been approved, you will be asked to verify that your child’s information is correct through Uzruc’s onboarding process. During this verification process, you can add specific notes as follows:

• General notes or instructions about your child
• Instructions related to your child’s pickup and drop-off addresses. We encourage you to include these notes – for example: “Address is for Dala Music Class, Karama. Please wait in the parking lot.”

Uzruc is currently available in Dubai.

Uzruc provides rides from 6am-10pm. Parents and families can contact Uzruc’s support team by phone or email (support@uzruc.com) or in-app chat.

Yes, absolutely! If your child is riding , you will receive a text message or push notification before your rides, notifying you of your assigned driver.

Once a driver has been assigned to your child’s ride, you will be able to view the driver’s profile through the Parent app. The driver’s profile will include their photo and vehicle information, such as vehicle image, vehicle make/model and license plate number.

You also have an option to use a secret password that is generated before the ride which will be shared on your app home screen as well as with the driver. Your child can confirm the secret password with the driver to make sure he/she is leaving with the correct driver assigned to them.

Our app technology enables real time tracking while the ride is in progress. You will get a notification when the drivers start their trip to the pick-up locations. When the driver has confirmed that your child has been picked up, you will receive an automatic text message.